Acelero Learning Head Start & Early Head Start Program at NGN

Reviews

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  We visited the center and we like the facility but with this good experience we had the bad one as well. So here is our experience with them. We took the tour 6 in the evening, we liked the place and facilities they have. The receptionist said you can come tomorrow so you can speak to the concerned teacher along with the paper work, as I am receptionist so I hardly know about the detail activities, which is pretty obvious. The receptionist said we have the rule first come first serve , so we thought as soon as we can, we will submit the form. Next morning my husband went to the institute and submitted the form at 7:30 A.M., They accepted the form and said yes………after 2-3 hrs we got a call from them and said we can’t accept ur kid as some other has come. We got upset as we were looking for day care from last 10 days. We thought at least we should talk to the director once. We ask about this than receptionist said she is not in the office today so we said ok we will talk to her later. Again after 1 hour we got a call back and said that we can accept your kid but instead of 12 noon we will accept the kid at 1:30 pm, and they said now they will not be able to accommodate my kid in the same classroom which was shown last evening. So we took the appointment again to visit the center and meet the class teacher. The teacher asked us with lot of attitude and she was looking like she is very angry and said at what time your kid is going to come? We said we are going to send our kid around 1:30 PM. She said “ MY BABIES SLEEP AT THIS TIME”, me and my husband were looking each other’s face as the way she said is sounding like that we are forcing her to accept our kid and she don’t want him to come at that time. At the same time we felt that she is not at all soft lady. It was for the first time my kid was among the other kids so he was touching the kids with curiosity as it is common at the age of 14 months, the teacher saw him and she twitched my son’s hand and with stared eyes said NICE TOUCHES……..We were really shocked to see such attitude with such a small baby, It was not at all acceptable. We don’t have any issue on stopping our kid from touching the other kids but the way she stopped was not good. We were really annoyed and told that Is this the way u speak to the kids? She started arguing with us and we came out, asked the receptionist that we want to speak to the director……as it couldn’t be possible at that time so we took the visiting card and came out of the center.
  By Neeti Jain, December 19, 2017

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